Privacy Policy

This Privacy Policy describes how Sandesh Apparala ("we", "our", or "us") collects, uses, and protects your personal information when you use our web development and design services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email, phone number)
• Business information (company name, website, industry)
• Project requirements and specifications
• Communication records and correspondence
• Payment and billing information
• Website usage data and analytics

How We Use Your Information

We use your information to:

• Provide and deliver our services
• Communicate with you about your projects
• Process payments and billing
• Improve our services and website
• Send project updates and newsletters (with consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law. We may share information with:

• Service providers who assist in our business operations
• Payment processors for billing purposes
• Legal authorities when required by law
• Business partners with your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data
• Secure data storage and backup systems
• Limited access to personal information
• Regular security assessments and updates

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. Types of cookies we use:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Performance cookies to improve site speed
• Marketing cookies (with consent) for personalized content

You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Project-related data is typically retained for 3-5 years for support and legal purposes.

Your Rights

Under Indian privacy laws and our commitment to transparency, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Object to processing of your data
• Data portability (receive your data in a structured format)
• File complaints with relevant authorities

Third-Party Services

We may use third-party services to enhance our offerings. These services have their own privacy policies:

• Google Analytics for website analytics
• Payment gateways for transaction processing
• Cloud storage services for file management
• Email services for communication

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

International Data Transfers

Your information may be processed and stored in servers located outside India. We ensure appropriate safeguards are in place to protect your data during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: